Ca888 Privacy Policy

1Introduction & Scope

Welcome to ca888. This privacy policy explains what information ca888 collects about you, why we collect it, how it is used, and how securely it is kept. ca888 is a trusted online betting and casino platform for members in Bangladesh, and to maintain that trust, we treat the protection of your personal information as our highest priority.

By using ca888's website, mobile app, or any of our other services, you are considered to have agreed to this Privacy Policy. Please read it carefully before completing your registration.

2What Information We Collect

Ca888 only collects information that is necessary to deliver our services effectively. We do not gather unnecessary or excessive personal data. The main categories of data we collect are outlined below.

Ca888 never directly stores highly sensitive information such as your bank PIN, password, or card number. Payment details are fully encrypted and processed through a secure payment gateway.

3How Collected Data Is Used

Ca888 uses your information only for specific, legitimate purposes. We never use your data in ways that are unnecessary or unauthorized. The reasons ca888 may use your information are clearly outlined below.

• To complete the account registration and login process, and to verify your identity.
• To securely process deposits, withdrawals, and other financial transactions.
• To keep you informed about ca888 promotions, bonuses, and special offers (with your consent).
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve your complaints and issues.
• To analyze usage patterns and improve ca888's services and develop new features.
• To promote responsible betting and identify potentially risky betting behavior.
• To comply with applicable laws and regulatory authority guidelines.

4Data Sharing & Disclosure

Ca888 never sells your personal information. However, in certain circumstances, limited data may need to be shared with trusted third parties. These parties are bound by ca888's strict privacy terms.

• Payment Providers: Only the minimum information required to complete transactions is shared with mobile banking platforms such as bKash, Nagad, and Rocket.
• Identity Verifier: As part of the KYC process, your information may be shared with approved verification service providers.
• Legal Authorities: Data may be disclosed in response to lawful requests from government or law enforcement authorities under applicable laws of Bangladesh.
• Fraud Prevention: Data may be shared with regulatory authorities for the purpose of detecting money laundering or fraud.
• What we do not do: ca888 never sells or rents your personal data to advertising companies, data brokers, or any other party for commercial purposes.

5Cookies & Tracking Technologies

Ca888's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help ca888 remember your preferences and improve your experience.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of some ca888 services.

6Data Protection Measures

Ca888 applies industry-leading technical and administrative measures to protect your personal data. Our security framework is continuously updated to defend against the latest threats.

• 256-bit SSL encryption with TLS 1.3 is used for all data transmissions.
• All sensitive data stored on ca888's servers is kept in encrypted format.
• Only authorized and trained staff may access member data, and only for designated operational purposes.
• Automated alerts and account lockdowns are triggered in response to any suspicious login or access attempts.
• Regular third-party security audits are conducted.
• In the event of a data breach, ca888 will promptly notify all affected members.

7Your Data Rights

As a ca888 member, you have several important rights over your own personal data. ca888 respects these rights and will help you exercise them within a reasonable timeframe.

To exercise these rights, support@ca888.wsto send us an email. ca888 will respond to your request within 30 business days. In certain cases, legal obligations may prevent us from fulfilling all requests — ca888 will explain the reason if so.

8Data Retention Period

Ca888 does not retain your data indefinitely. A specific retention period is set for each type of data, determined by operational necessity and legal requirements.

• Account Information: For as long as the account remains active, and for a further 5 years after closure.
• Financial Transaction Details: Retained for a minimum of 7 years as required by legal obligations.
• Communication Logs: Customer service records are retained for a maximum of 3 years.
• Technical Logs: Retained for up to 90 days for security and error analysis purposes.
• Marketing Consent: Deleted when you withdraw consent, or 3 years after your last interaction — whichever comes first.

Once the defined retention period expires, ca888 securely deletes or fully anonymizes your data so that you can no longer be identified in any way.

9Protection of Minors' Data

Ca888 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

10Privacy Policy Updates

Ca888 may update this Privacy Policy from time to time. Changes may occur due to service improvements, adoption of new technologies, or updates to applicable laws. Members will be notified in advance via their registered email address whenever significant changes are made.

• After each update, the "Last Updated" date at the top of this page will be revised accordingly.
• Members will be notified by email with full details of any major policy changes.
• Continued use of ca888 after any changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with ca888's Privacy Policy.

11Contact & Complaints

If you have any questions, concerns, or complaints about ca888's Privacy Policy, please reach out to our dedicated support team. ca888 takes every concern seriously and works to resolve issues as promptly as possible.

If you are not satisfied with ca888's resolution, you have the right to lodge a complaint with the relevant regulatory authority. ca888 is committed to handling every matter with transparency and fairness.